Terms of Service

Last updated: 7 July 2026

These Terms of Service (“Terms”) are a binding agreement between you and Tendrify Technologies (“Tendrify”, “we”, “us”), which operates tendrify.in and related services (the “Service”). By creating an account or using the Service, you agree to these Terms, our Privacy Policy, our Acceptable Use Policy, and our Refund & Cancellation Policy. If you do not agree, do not use the Service.

1. Who can use Tendrify

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. If you use Tendrify on behalf of a business, you confirm you are authorised to bind that business to these Terms. You are responsible for keeping your account credentials secure and for all activity under your account.

2. The Service

Tendrify helps creators build a link-in-bio page, automate Instagram interactions (replies to DMs, comments, story replies, and live comments), capture and export leads, run a media kit, and sell digital products, bookings, and memberships. Features available to you depend on your plan. We may add, change, or remove features over time.

3. Subscriptions, billing & auto-renewal

• Plans & pricing. Tendrify offers a Free plan and paid plans (Creator and Business). Prices are shown on our pricing page and at checkout. Customers in India are billed in Indian Rupees (₹) via Razorpay; customers elsewhere are billed in US Dollars ($) via PayPal. Applicable taxes may be added.
• Auto-renewal. Paid plans are subscriptions that renew automatically at the end of each billing period (monthly or yearly) using your chosen payment method, until you cancel.
• Cancellation. You can cancel anytime from Settings → Billing. Cancellation stops future renewals; you keep access to paid features until the end of the period you have already paid for.
• Refunds. Subscription fees are non-refundable except as described in our Refund & Cancellation Policy.
• Changes to pricing. We may change plan prices or features. Changes apply to your next renewal, and we will give reasonable notice where required.

4. Selling through Tendrify (creators)

If you sell digital products, bookings, or memberships through Tendrify, the following applies:

• You are the seller. The contract for each sale is between you (the creator) and your buyer. Tendrify is not the seller of record and is not a party to that contract. You are responsible for your listings, delivering what you sell, honouring the refund terms you publish to your buyers, providing buyer support, and paying any taxes on your sales.
• Payment facilitation. Tendrify facilitates collection of payments on your behalf through our payment processors (Razorpay / PayPal). Funds from your sales are settled to you after deducting our platform fee and processor charges, subject to the processors’ own terms, holds, and settlement timelines.
• Platform fee. Tendrify charges a platform fee on each sale you make — currently 2% on Free, 1.5% on Creator, and 1% on Business. Payment-processor fees are separate and set by Razorpay / PayPal. Current fees are shown in-app and on our pricing page and may change with notice.
• Prohibited sales. You may not sell anything illegal, counterfeit, or restricted, or anything prohibited by our Acceptable Use Policy or by our payment processors.

5. Buying through Tendrify (buyers)

When you buy a product, booking, or membership on a creator’s Tendrify page, you are purchasing from that creator, not from Tendrify. Questions, delivery, cancellations, and refunds are handled by the creator under the terms they publish. See our Refund & Cancellation Policy for details.

6. Instagram, Meta & other connected platforms

Tendrify’s automation features rely on the Instagram Graph API and Meta’s platforms. When you connect Instagram, you also agree to comply with Meta’s Platform Terms and the Instagram Platform Policy, including messaging rules such as the 24-hour messaging window. You are responsible for how you use automation on your own audience. We may suspend or terminate access if your use violates Meta’s policies, our policies, or applicable law. We are not responsible for changes, downtime, or access decisions made by Meta or other third-party platforms that affect the Service.

7. Acceptable use

Your use of the Service, and any content you or your community members post, must follow our Acceptable Use Policy. In particular, no spam, scraping, scams, phishing, or illegal activity, and no use that would violate a connected platform’s rules.

8. Your content and intellectual property

• You own your content. You retain ownership of the pages, links, products, media, and other content you create. You grant Tendrify a worldwide, non-exclusive licence to host, store, process, and display that content solely to operate and improve the Service and deliver the features you enable.
• Our IP. The Tendrify name, software, and design are owned by Tendrify. These Terms do not grant you any rights in them beyond using the Service as intended.
• Responsibility. You are responsible for having the rights to any content you upload or sell.

9. Service availability & disclaimers

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that it will achieve any particular result (such as growth, sales, or reach). Automation depends on third-party platforms we do not control.

10. Limitation of liability

To the maximum extent permitted by law, Tendrify will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the event giving rise to the claim.

11. Indemnity

You agree to indemnify and hold Tendrify harmless from claims, damages, and expenses arising out of your content, your sales, your use of the Service, or your violation of these Terms or any third-party rights or platform policy.

12. Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms, our policies, a connected platform’s rules, or applicable law, or where required to protect the Service or other users. On termination, your right to use the Service ends; provisions that by their nature should survive (such as payment, IP, disclaimers, and liability) will survive.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Continued use of the Service after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of India. You agree that the courts at Gurugram, Haryana, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection rights you have where you live.

15. Contact

Tendrify Technologies, Think Valley 37B, Sector 31, Gurugram, Haryana 122001, India.
Questions about these Terms? Email support@tendrify.in.